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About the technology
Overview:
Question:
The sensor no longer reacts to dampness. What do I do now?
Answer:
The battery in the sensor might be dead. You need a new sensor.
Please contact us regarding this - ideally by telephone on +49 (0)40 60019850. Question:
The ENUTRAIN Wake-up Trainer works with wireless transmission. Can the radio waves harm my child?
Answer:
No, the radio transmission is completely harmless. The urine sensor transmits with an output of about 0.005 watts. This is one five-thousandth the power of a cell phone. In addition, the sensor transmits the signal to the receiver and then goes into standby mode. The electromagnetic wave emission from ENUTRAIN is far below the legal thresholds for wireless medical devices.
Question:
The transmission frequency of 433 MHz used by ENUTRAIN is equivalent to that used by other devices in our household, among others by toys. Can interference from other devices disrupt the alarm system?
Answer:
Theoretically yes, but in practice only rarely. The signal from ENUTRAIN is encrypted with a special code and it is highly unlikely that another device uses the same or a similar code. However, potential sources of interference should be turned off at night. The most common sources of interference are transformers, such as those used for halogen lights. Electrical devices that can trigger electronic smog must be removed from the nursery. Computers, televisions and tape recorders all emit electromagnetic radiation in standby mode, even when they appear to be turned off. The devices must be unplugged from the mains.
Internal telephones should also be at least one metre away from the Enutrain transmitter and receiver. Malfunctions may also result from longer metallic objects such as vertical lamp stands or metal shelving in the room. Such objects act physically as dipoles and can alter the radio signal from the transmitter. If malfunctions occur, remove these objects from the vicinity of the bed. Question:
The wireless signal range spans from 15 to 20 m. Can it transmit across different floors?
Answer:
This depends on the particular structure of the building and cannot be answered with a straight yes or no. In general, the transmission works well with wooden floors and ceilings, while thick concrete layers can restrict the range.
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