FAQ – Frequently Asked Questions

The battery in the sensor may be drained. You will need a new sensor. Please contact us by phone at 040-60019850.

No, the radio waves are completely harmless. The urine sensor transmits with an output of about 0.005 watts. This is five thousandths of the power of a mobile phone. Moreover, the sensor sends the signal to the receiver for only a few seconds and then gets deactivated. The emission of electromagnetic waves from ENUTRAIN^® is far below the legal requirements for medical devices with radio transmission.

Theoretically yes, however, this is rarely the case in practice. The signal from ENUTRAIN^® is encrypted with a special code. Therefore, it is very unlikely that another device will use the same or similar code. Nevertheless, you should turn off potential sources of interference at night. The most frequent sources of interference are transformers, for example, for halogen light chains. Remove electrical items from the child’s room which could trigger electrosmog. Computers, televisions, cassette recorders all radiate when turned off, even if they seem to be switched off. Therefore, you should disconnect these devices off the grid. Even internal telephones should be at least 1 m away from the ENUTRAIN^® transmitter and receiver. Interference can also be caused by metallic objects which stand vertically upright in the space for a long period of time such as metal racks or lamp stands. Such objects act physically as dipoles and can alter the radio signal of the transmitter. If any interference occurs, remove these objects from the vicinity of the child’s bed.

The range of the radio signal is 50m in linear distance. The extent to which this range is affected by ceilings and walls depends on the respective structural conditions. Therefore the question cannot be answered with a yes or no. Transmission through wooden ceilings usually works well. The range can be limited in the case of thick concrete ceilings.

The ENUTRAIN^® pants for boys or girls have a sewn-on sensor pocket and thus simplify the application. We cannot recommend the use of panty liners. Panty liners are usually equipped with liquid storage. These components interfere with the timely triggering of the sensor.

If the diapers are made of pure cotton without additional liquid storage, it can be tried. When diapers with liquid storage is used, the fail rate is significantly increased.

Yes, in this case there are sibling devices with different coding.

According to experience, 60% of the children treated are ready for this change within one month and another 20% in the second month. For children who respond later, it can take 3 to 4 months. We recommend the changeover as soon as the child makes a more awake impression when waking up.

Unless already done, a medical diagnosis for wetting by day and by night must be obtained in any case. Based on experience, wetting at day time will be reduced during the course of the wake-up treatment, unless other organic causes are an issue.

Multiple wetting per night is by no means uncommon, but occurs frequently. According to practical experience, this is the case with about 30 to 40% of the bedwetting children. According to the present state of knowledge, these children have not only a wake-up disorder, but also an increased nocturnal urine production. As soon as your child learns to get up by himself or herself through wake-up therapy, the problem of the bladder which fills up faster than normal, will be solved as well.

Yes! A child on a rubber pad can be massively electrostatically charged. You may know that from brushing your hair with a horn comb and the hair suddenly stands up. This electrostatic charge might discharge during the night and trigger the sensor unintentionally. A siliconized or waxed pad is more suitable.

Yes! Bed linen or pajamas with a high content of synthetic material can result in a considerable electrostatic charge of the child. The discharge can cause false alarms. Pure cotton would be more suitable.

Bring your child to the toilet anyway! The walk to the toilet is very important for the learning process in your child’s subconscious mind. In many children there is a period of 1 to 2 minutes from the first drop to the complete emptying of the bladder. In the case of these children, the success of the treatment will usually be more quickly when the child is awakened immediately after the first drops and guided to the toilet. If this period is shorter for your child, and the bladder is emptied more immediately, the walk to the toilet, even with an empty bladder, has a defining character for the subconscious and promotes the learning process.

Provisional completion can usually be considered if your child has wet the bed for at least 14 consecutive nights.

The sensor should be rinsed immediately after each contact with urine in lukewarm water and then dried with a soft cloth. Caution: if you use liquid soap or wash lotions, refatting components can block the surface of the sensor. The sensor will then react late.

Ask your pediatrician for a new prescription for a replacement sensor. The same applies if your child accidentally flushed the sensor down the toilet. Health insurance usually will bear the costs for this circumstance as well.